Now Hiring - Customer Service Agent in Castro Valley, CA

Job description

Do you have experience or would like to start a new career in Property and Casualty Insurance? Do you want hands-on training and opportunity for growth? Then this position is a great opportunity!

We are looking for energetic and dedicated individuals with a positive mindset to join one of the top-producing Allstate Agency in the country.

Experience

• Allstate, State Farm or Farmers sales experience (preferred)
• 1+ years experience in customer service (preferred)

What we are looking for

• Positive Outlook & Disposition
• Coachable and Eager to Learn
• Willingness to Learn New Programs and Processes
• Reliable
• Weekends off + Paid Holidays
• Customer service experience

Responsibilities

• Manage customer service activity including phone calls, texts, and emails
• Handle customer service needs such a renewals, billing and policy concerns
• Schedule insurance reviews and financial appointments
• Identifying cross-sell opportunities

Schedule

• Monday - Friday
• 40-hour workweek

Benefits may include

• Leadership and growth opportunities
• 401(K)
• Paid sick days
• Paid time off

Total compensation which includes base pay plus bonuses can range from $42,000-$60,000

Work Location:

• In-Office

Job Type: Full-time

Pay: $42,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Castro Valley, CA 94546: Reliably commute or planning to relocate before starting work (Required)

Language:

• Cantonese or Spanish (Required)

License/Certification:

• P&C or Personal license or open to obtaining once hired (Required)

Work Location: In person